Paris Police Chief Bob Hundley announced Tuesday that the ‘text2protect’ program is discontinuing due to the successful testing of the text to 9-1-1 capability now available to Lamar County residents.
The ‘text2protect’ program began in May 2014 enabling residents to communicate with law enforcement via text messaging. Chief Hundley stated that the program did well and many calls for service were received through the program.
Recently, the option to text 9-1-1 for services became available to residents making the ‘text2protect’ program redundant.
“We want our 9-1-1 dispatchers to be more focused on the 9-1-1 lines,” said Hundley. ” Also, we have not received a text since November 8.”
Hundley recognized Russell Thrasher, a part-time IT employee with the City of Paris and a full time EMS Paramedic, for putting the technical aspects of the ‘text2protect’ program in motion.
“The text2protect program was a bit of a training ground for the eventual move to the texting to 9-1-1, so our personnel are in a better position to be efficient with the new service,” said Hundley.
In the event of an emergency, it is always best to call 9-1-1 if you are able to do so. Texting 9-1-1 is the best option for residents who are hearing impaired or if you are in a situation where it is not safe to place a call to 9-1-1. Remember to include key information in your text such as the location and nature of the emergency. Click here to read more.